FOI vs EIR: Use & 20 Working Days in Liverpool

Public Safety England 4 Minutes Read ยท published February 12, 2026 Flag of England

In Liverpool, England, understanding whether to use the Freedom of Information (FOI) Act or the Environmental Information Regulations (EIR) matters for deadlines, scope and remedies when you request information from the city. This guide explains the differences, the 20 working day response standard, who enforces compliance, how to apply, and practical steps to appeal or report non-compliance. It is written for residents, journalists and businesses seeking public records from Liverpool City Council or its departments.

When to use FOI or EIR

Choose FOI for recorded information about the council's policies, decisions, contracts and services unless the information is environmental in nature. Use EIR when your request concerns environmental information such as air, water, land, noise, emissions, natural sites or health linked to the environment. The ICO provides detailed guidance on the scope of each regime and examples to help decide which to use.[3]

EIR covers information about the state of the environment and factors affecting it.

Response Times and Fees

Both FOI and EIR normally require a response within 20 working days from receipt of the request; the ICO explains the statutory time limit and exceptions for extended handling in complex cases.[2]

  • Standard deadline: 20 working days for FOI and EIR responses unless a permitted exception applies.
  • Charges: EIR allows reasonable charges for disbursements; FOI fees and costs rules are set out by guidance and the council may apply a charges regime.
If you are unsure which route fits, describe the information and impacts in your request to let the council choose and tell you why.

Penalties & Enforcement

Enforcement for both FOI and EIR is handled by the Information Commissioner27s Office (ICO) in the UK, which can issue decision notices requiring disclosure and may seek court enforcement where authorities fail to comply. Specific fixed fines for routine non-compliance are not specified on the cited public guidance pages; instead the ICO uses decision, enforcement and, where appropriate, prosecution powers.[2]

  • Enforcer: Information Commissioner27s Office; complaints start via ICO guidance and the council27s internal review route.
  • Court enforcement: The ICO can apply to the court to compel disclosure if a public authority does not comply with a decision notice.
  • Escalation: internal review with the council, then ICO complaint; specific escalation fines or daily penalties are not specified on the cited pages.
  • Non-monetary sanctions: decision notices, enforcement action, requirement to release information, and potential prosecution for criminal offences such as altering records where applicable.

Appeals, Reviews and Time Limits

  • Internal review: request a review from Liverpool City Council first; the council page describes how to make a request.[1]
  • ICO complaints: if unsatisfied with the internal review, complain to the ICO following its published complaints process.[2]
  • Time limits for appeals to the ICO or court are set out by ICO guidance and statute; specific statutory appeal deadlines are not specified on the cited council page.
Start with an internal review; it is usually required before the ICO will investigate.

Applications & Forms

Liverpool City Council provides an online form and contact details for making FOI and EIR requests on its transparency pages; use the council27s published request form or the email/contact route shown on that page to submit a request.[1]

  • Form: online FOI/EIR request form available via the council website; see the council27s transparency page for the current link and submission instructions.[1]
  • Deadlines: include a clear date of receipt and contact details in your request to ensure the 20 working day clock starts.

How to Request Information - Action Steps

  1. Identify whether the information is environmental (EIR) or general public information (FOI).
  2. Use Liverpool City Council27s online request form or the contact route on the council27s transparency page to submit your request with a clear description and preferred format.[1]
  3. Wait up to 20 working days for a response; if the council requests clarification, the clock stops until you reply.
  4. If refused or redacted, ask for an internal review from the council, then complain to the ICO if unsatisfied.[2]
  5. Record dates and correspondence and keep copies in case of ICO complaint or court action.

FAQ

Which law covers requests to Liverpool City Council?
The Freedom of Information Act 2000 covers recorded public information; the Environmental Information Regulations 2004 cover environmental information. Use the ICO guidance to confirm which applies to your request.[3]
How long will I wait for a reply?
Ordinarily you should receive a response within 20 working days under both FOI and EIR, subject to permitted exceptions or clarification requests.[2]
What if the council refuses to disclose information?
Request an internal review from Liverpool City Council, and if still unsatisfied, complain to the ICO for independent review and possible enforcement.[1]

How-To

  1. Decide if the information is environmental or general public information.
  2. Draft a clear request describing the records and date ranges you want.
  3. Submit via Liverpool City Council27s online FOI/EIR form or published contact route.[1]
  4. Track the council27s reply within 20 working days and request an internal review if refused.
  5. If necessary, submit a complaint to the ICO with copies of correspondence and the council27s decision.

Key Takeaways

  • Use EIR for environment-related data, FOI otherwise.
  • Expect a 20 working day response time; keep records of dates.
  • If refused, seek internal review then complain to the ICO.

Help and Support / Resources


  1. [1] Liverpool City Council 2D Freedom of Information
  2. [2] Information Commissioner27s Office 2D Guide to FOI
  3. [3] Information Commissioner27s Office 2D Guide to the Environmental Information Regulations