FOI/EIR Requests for Police & Fire Records - London

Public Safety England 4 Minutes Read · published February 02, 2026 Flag of England

In London, England, individuals can request police and fire service records under the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR). This guide explains which bodies handle those requests, the statutory deadlines, likely fees or cost limits, how to appeal a refusal, and where to send requests for the Metropolitan Police and the London Fire Brigade.

Which bodies and rules apply

The main responders for operational police and fire records in London are the Metropolitan Police Service and the London Fire Brigade; national rules FOI and EIR set response duties and timescales. For official guidance on how these duties apply, consult each organisation's FOI pages and the Information Commissioner’s Office guidance for FOI and EIR.

Metropolitan Police FOI page[1] and London Fire Brigade FOI page[2] provide local application details; the ICO explains statutory deadlines and cost limits for FOI and EIR here[3].

FOI and EIR are separate regimes; some operational safety records may fall under EIR rather than FOI.

How to make a request

  • Be clear: state you are making a request under FOI or EIR and describe the records and date ranges you want.
  • Provide a contact address for replies and a preferred format (email or paper).
  • Mention any urgency or deadlines for disclosure, but note statutory timescales apply.

Where to send requests

  • Metropolitan Police Service FOI unit: follow the submission options on the MPS FOI page for FOI/EIR requests.[1]
  • London Fire Brigade FOI team: use the LFB online request form or contact details on their FOI page.[2]
  • If you are unsure whether FOI or EIR applies, state both and the authority will confirm regime and procedure.[3]
Always keep a copy of your submitted request and any delivery receipts.

Penalties & Enforcement

Enforcement and remedies for failures to comply with FOI/EIR in London generally follow the national enforcement route administered by the Information Commissioner’s Office; local bodies have internal review procedures first.

  • Time limits: authorities must respond within 20 working days for FOI/EIR where applicable; see the ICO guidance for exact counting rules and exceptions.[3]
  • Fines and penalties: specific monetary penalty amounts for FOI failures are not specified on the cited public authority pages; see the ICO for enforcement measures and criminal offences as applicable.[3]
  • Enforcement actions: the ICO can issue decision notices, enforcement notices or other actions; internal review is usually required first.
  • Appeal routes: request an internal review from the responding organisation, then complain to the ICO if still dissatisfied; time limits for ICO complaints are set out on the ICO site.
  • Non-monetary sanctions: remedies include enforcement notices, orders to disclose information and, where statutory criminal offences apply, prosecution; exact non-monetary sanctions are set out in statute or ICO decisions.
If a body cites exemptions or exceptions, request a written explanation and the internal review procedure.

Applications & Forms

Each authority publishes its preferred request method and any online forms on its FOI/EIR pages. Fees or cost-charging rules (including any application fees) are governed by the FOI cost limit and EIR charging rules; check the authority page and ICO guidance for details.

  • Metropolitan Police: use the FOI submission options listed on the MPS FOI page, including online forms where available.[1]
  • London Fire Brigade: an online FOI request form and contact details are published on the LFB FOI page.[2]
  • Charges: where costs exceed the appropriate limit authorities may refuse and issue a refusal notice or offer a redacted/partial response; the ICO explains the appropriate limits and charging structure.[3]

Common issues and typical outcomes

  • Personal data redaction: personal data will often be withheld; you may be given a redacted version instead of full records.
  • Exemptions for operational policing or safety: some operational records may be withheld under specific exemptions or exceptions.
  • Cost refusals: if estimated staff time exceeds the FOI appropriate limit, the authority may refuse on cost grounds.

Action steps

  • Draft a clear, dated FOI or EIR request describing records and preferred format.
  • Submit to the Metropolitan Police FOI unit or LFB FOI team via their official pages.[1]
  • If refused, ask for an internal review, then complain to the ICO if still unsatisfied.[3]
Start with the authority that holds the records and use its published FOI/EIR form or contact route.

FAQ

How long will my FOI/EIR request take?
Authorities should respond within 20 working days in most cases; different counting rules apply for EIR and for complex requests.[3]
Do I need to pay to get copies of records?
Most FOI responses are provided free, but charges can apply if the cost exceeds the appropriate limit or under EIR charging rules; check the authority and ICO guidance.[3]
What if my request is refused?
Ask for an internal review from the body and, if still dissatisfied, complain to the ICO within the timescales set by the ICO.

How-To

  1. Identify which organisation holds the records (Met Police or London Fire Brigade).
  2. Prepare a clear written request stating FOI or EIR, describing records and giving contact details.
  3. Submit via the organisation's published FOI/EIR form or email on its official FOI page.[1]
  4. Wait for the authority's response (usually 20 working days) and note any cost or exemption grounds they cite.
  5. If refused, request an internal review then complain to the ICO if unresolved.[3]

Key Takeaways

  • Use the Met Police or LFB FOI pages to submit requests and follow their published forms and contacts.
  • Expect a statutory response period (commonly 20 working days) and internal review before ICO complaint.

Help and Support / Resources


  1. [1] Metropolitan Police Service FOI and EIR information
  2. [2] London Fire Brigade FOI requests
  3. [3] Information Commissioner’s Office guidance on FOI and EIR